Shell32.DLL error in Windows XP

Yesterday, I came across a PC at work that had a faulting application error related to shell32.dll. This happened while the person was using the Windows XP Search Companion to search for a file. About half way through the search, the following error appeared:

Faulting application explorer.exe, version 6.0.2900.3156, faulting module shell32.dll, version 6.0.2900.3241, fault address 0x00103537.

I've looked through some Google searches and really can not find an answer to my problem so I guess its time to reimage the PC. The PC has only been running for about 3 weeks anyway but just not sure what caused this problem.

I've tried all of the so called "Registry fix" programs out there including Regcure but nothing worked. I am assuming something got corrupt and sometimes reimaging a PC is much quicker than attempting to pull out our hair trying to solve an issue that seems to be unsolvable. I've even tested for possible spyware. I've also tried upgrading the PC to Windows XP SP3 but the error still appears while searching.

If anyone has an answer....please comment below.

Free Image Editor for Windows Vista

Many Windows users complain that unlike its Linux and Mac competitors, Vista doesn't have a very good "out of the box" image editor. Paint has been around for many years, with only small improvements. Windows Photo Gallery lets you do some basic image editing (adjusting brightness and color saturation, cropping, etc.) but it's pretty limited. Neither supports layers, lets you sharpen photos or contains much in the way of special effects. Sure, you can get PhotoShop or Paint Shop Pro but that will cost you from one to several hundred dollars. If you need more than you get with the built-in tools but not the complexity and sophistication of the expensive commercial ones, check out getPaint.net, a free image editor that works great on Vista.

You can read about it here: http://www.getpaint.net/index.html

Symantec Endpoint causes BSOD in XP/Vista

Apparently, the new Symantec product called Symantec Endpoint Protection may cause Blue screen errors in both Windows XP and Vista. Our Windows department at work recently begin upgrading individual workstations to this new version and Blue screen errors began almost immediately. Here is an example of the error message some of our PCs are getting:

Faulting application Smc.exe, version 11.x.x.x time stamp XXXXXX, faulting module ntdll.dll, version 6.0.6000.16386, timestamp XXXXXXX, exception code 0xc0000005, fault offset 0x00061635, process id 0x694, application start time XXXXXXXXX

Basically, the solution is to turn off some of the protection included in the software package....if you ask me, what's the point? If its going to cause errors, why even release the software.

Just another case of a vendor not testing software 100% before releasing it. Don't get me wrong, I am a big fan of PC security, but if a product does not do what it should, don't release it until fully tested.

Symantec support is available here

Compare Plans: Road Runner High Speed Online

Recently, I found out that Road Runner High Speed Online from Bright House Networks has more than one service plan for their customers to sign up for. I have been using RR for the past 5 yrs and all this time, I've been paying $44.95 per month. Now while I love my high speed connection, $44.95 a month was starting to seem a little bit silly. (I do have the option to use my work laptop with a sprint card for free while at home). So I decided to call Bright House to see if they offered any cheaper options for high speed connections.

Sure enough, they do.....and after comparing plans, I decided to go with Road Runner Lite for $29.95 per month. Actually, I am not sure if this is a special or not, but the Sales Rep informed me that for the first 6 months, I would only be paying $19.95, then the normal $29.95 per month price would kick in. She also informed me that I would not even notice a difference in speed. Well, she was right...and it makes me so mad that I've paid almost double the price for the past 5 yrs.

Anyway, if you are looking to lower your High Speed Online cost per month, Road Runner Lite is a great option.

MemoryDeal.net assures quality RAM upgrades.

Today during my usual search of product pricing, I came across a website that deals with PC memory upgrades. I've been searching for some new RAM for my PC at home and since its important to make sure you purchase the correct RAM that matches what is already installed, I figured I would search online for a website that will have compatible RAM for my Dell E521 desktop.

I already discussed earlier the benefits of adding RAM to your PC so I figured I would take my own advice. I have Windows Vista and although my PC came with 2GB of RAM, I decided to upgrade to 3GB for now since that is all I can afford at the moment. Upon looking at the PC3200 DDR400 SDRAM Upgrade prices at Memory Deal, it looks as though I found the correct RAM module for my PC. I will have to go with two 512MB 184-PIN PC3200 modules. For $19.88 each, that is an awesome price!

Memory Deal also does a great job of explaining about every type of RAM available. Whether its Apple Memory & MAC RAM, or if you are looking to do a 2GB Memory Upgrade, they explain it all! I love this website and it will now be the first website I check for PC memory prices.

Check them out today: Memorydeal.net

svchost.exe 99% CPU usage

I did not think I would have the same issues with Windows Vista. But apparently, I am...

There are tons of searches for
svchost.exe 99% CPU usage in Google and most are related to Windows XP. But not too many, if any at all are related to Vista. Well, maybe I am the first person to come across this issue so I am posting about it. I submitted a comment to the Windows Vista Blog this morning related to my issue. All of the searching I have done has come up with 2 yr old issues that were related to XP and not Vista.

For now, I've disabled Windows Updates because this seems to be the problem. Svchost.exe is a Windows process that is used multiple times within the Operating System. Its not possible to completely disable svchost but there are ways to disable certain services that use it.

Stay tuned for any updates. I know I am not the only person with this issue.

Is my hard drive going bad?

A PC hard drive is probably one of the most important parts of a computer. Basically, it is responsible for the physical storage of information which it does by way of magnetic disks. Here are 3 ways hard drives fail:

1) Normal wear and tear are possible due to the moving parts needed to retrieve the data on the hard drive. Data is constantly being transferred to and from locations so eventually, disk parts are bound to die.

2) Power surges among other electrical related issues can cause a hard drive to fail.

3) Logical disk errors such as software corruption, unexpected OS failures or computer viruses. This could also include the accidental formatting of a drive or deleting files without a current backup.

Usually, physical drive errors can not be fixed at home and will probably require a disk recovery utility from some well known company that specializes in data recovery. Hard drive recovery is possible because the data continues to exist on the hard disk even after it is deleted. Unless data is overwritten in the same sector, the data will continue to exist even if the operating system does not show it.

As for logical drive errors, data can be copied to an external disk, then the affected drive can be reformatted with the original OS. Data can then be restored to the original settings. I accomplish this task at least one a week at my current job.

Data recovery companies are generally used by businesses that can afford them as the price could cost thousands of dollars. Most of the programs they use can be installed easily and can be scheduled for self-maintenance such as taking a periodic backup of important files.

Backup your important files today! Your hard drive could fail at anytime.
 
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