Let me give you a warning, if you want to spend all of your time trying to reinstall this printer, then feel free to purchase an HP Officejet 7680 All-in-One device. I am absolutely convinced that HP could care less if this printer ever installs correctly. I've read every HP related forum, talked to multiple techs for hours on end and nobody can help. Their solution, re-image the PC......are they serious!!!! That is the easy way out...this is their product and it should be fixed by an HP Technician.
Here is the issue:
Installing the device is OK the first time around. Printer/Scanner/Copier works great on Windows XP/Vista. Problems beginning if the device needs to be reinstalled or drivers need updating. Recently, I had an issue where Microsoft Word 2007 was closing unexpectedly and I discovered on HP's website that the cause was their Officejet 7680 driver. It says it clearly on their support site:
* Possible loss of print job when printing from simplex and duplex mode.
* Unexpected closure of Microsoft Office PowerPoint application.
Of course it just says Powerpoint, but it was happening for all Office applications. I attempted to upgrade the driver, when I did, installation got stuck at 96%, never finished. (I waited for 30 minutes). So, I started doing some research and I found what was supposedly some steps to take to troubleshoot the installation.
See HP's recommended troubleshooting
So, I did exactly what this page said to do....no luck. I spent 4 hrs attempting to fix this. The printer works fine, but you can not scan at all.
Just my opinion, but there should never be this much trouble installing a device. HP needs to step up the troubleshooting solutions!
Update: These installation issues also occur with the HP Officejet 6310.